What does RefineX offer?

Product feedback

Staff feedback

NPS

Experience Intelligence

Issue resolution

How does RefineX do it?

Scientifically accurate measurement

Only take action on data that is statistically valid

Closed loop interactions

Integrates into your existing CRMs to follow through on reported issues

Best-in-class response rates

Use customer history and engagement data to optimize timing, content and channel of communication

Contextual questionnaires

Ask only questions that make sense in the context of the user's last interaction with your brand

Delightful interaction design

Leave behind the boring forms and drudgery of giving feedback. We make it fun for the user.

Our Clients

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